Refund and Cancellation Policy for Blue Mountain Coach

 

Coaching: 

Your purchase of a session indicates your commitment to participate in the process and follow through to its conclusion. However, Biz-Tech Solutions  also understands that unexpected events can happen. In addition to the general guidelines outlined below, refunds and cancellations will be considered on an individual basis, at the discretion of Biz-Tech Solutions.  We ask the Client to be committed to the process and we commit to offering grace when needed. 

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In general, these guidelines apply for session refunds and cancellations: 

• The Client may cancel an order within 24 hours of purchasing and request a refund. The refund will be issued, minus a 5% transaction fee. To cancel an order, send your request to biztechsolutions27@gmai.com

• Once Biz-Tech Solutions has scheduled sessions with the Client, they are considered set appointments. However, if necessary, the Client may request to reschedule a session, if they give at least 24 hours advance notice. 

• Any missed sessions  or cancelled sessions with less than 24 hours advance notice will be forfeited. 

• If unexpected circumstances prevent the Client from completing all of their scheduled sessions, then the Client may request a refund for the amount pertaining to the remaining sessions. If approved, the refund will be issued, minus a 5% transaction fee. 

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