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Empower your small to medium-sized business (SMB) for success in today's dynamic environment of technology, customer expectations, and employee needs, courtesy of SMB Biz-Tech Solutions. The approach involves crafting customized solutions to address the distinct requirements for each businesses looking to optimize, modernize, and maximize their infrastructure and processes. 

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Advisory Solutions Overview 

REVENUE

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  • Revenue Generation

  • "Storybrand" Consultative Value Selling

  • Competitive Positioning

  • Strategic & Social Selling

  • Enterprise/ Up Sell /Cross Sell 

  • Channel & Alliance 3rd Party Revenue 

  • Learn more

BUSINESS

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  • Business Modernization

  • Process Optimization

  • Customer Success Programs 

  • Employee Retention

  • Customer Acquisition & Retention

  • Strategic Business Partnerships

  • Learn more

SOCIAL REVENUE 

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  • Target Market Promotion

  • Social Revenue Generation

  • Increase Customer Flow

  • Modernize Customer Engagement & Experience.

  • Social Revenue Channels

  • Learn more

WEB PAGE

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  • New  or Update Existing Website

  • Application Selection & Configuration

  • End User Experience Optimization

  • Customer Workflow Process Mapping

  • Process Automation

  • Learn more

TECHNOLOGY

Data Technology

  • Solution Selection

  • ERP, BI/Analytics,  Cybersecurity, HR/Payroll

  • Optimization & Utilization

  • Cloud, Hybrid, On-Premise

  • Learn more

SPECIALTIES

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  • Discovery Assessments

  • Business Process Improvement

  • Software Optimization

  • Technology Modernization

  • Informed SaaS Selection 

  • Learn more

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Let's Start With A Conversation

I believe in personalization and understanding your unique goals. Let's discuss your goals, challenges and aspirations and determine how SMB Biz-Tech Solutions can assist you. 

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Schedule a complimentary 30 minute discussion 

Business & Technology Executive

Michelle Fleckner has a remarkable three-decade career as a business and technology executive, having lent her expertise to Fortune 50/500/1000 companies.

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Serving as the President of SMB Biz-Tech Solutions for nearly two decades, she has been a guiding force for Small to Medium Size Businesses. Irrespective of the company's size or an individual's role, Michelle excels in delivering pragmatic and impactful solutions to overcome challenges hindering the achievement of goals.

Michelle Fleckner

*Business  & Technology Executive* Author * Event Speaker* 

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